GDPR Compliance Statement

Last updated: August 19, 2025

At Texterfly, we are fully committed to complying with the General Data Protection Regulation (GDPR) and protecting the data privacy of our users, especially those residing in the European Economic Area (EEA). This statement outlines our approach to GDPR compliance.

Our Role as a Data Controller

For the personal data we collect from our website visitors (such as through analytics or contact forms), Texterfly acts as the Data Controller. We are responsible for how this data is collected and used.

Legal Basis for Processing

We process personal data based on the following legal grounds under GDPR:

• Consent: Where you have given us clear consent to process your personal data for a specific purpose (e.g., when you agree to our use of cookies).
• Legitimate Interests: Where the processing is necessary for our legitimate interests, such as for website analytics to improve our services, provided these interests are not overridden by your data protection rights.

Your Rights Under GDPR

If you are a resident of the EEA, you have the following data protection rights. Texterfly is committed to helping you exercise them:

• The right to access – You have the right to request copies of your personal data.
• The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The right to erasure (right to be forgotten) – You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
• The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

How to Exercise Your Rights

If you wish to make a request to exercise any of your rights under GDPR, please contact us. We are committed to responding to your request promptly and within the timeframes required by law.

You can reach our Data Protection contact via email at support@texterfly.com or by using our Contact Page.

Please note that we may ask you to verify your identity before responding to such requests to ensure the security of your data.

Data Transfers

Information we collect may be stored and processed in and transferred between any of the countries in which our third-party service providers (like Google Analytics) operate to enable the use of the information in accordance with this policy. As a user in the EEA, you should be aware that this may involve transferring your data outside the EEA. We take steps to ensure that any such transfers comply with applicable data protection laws.

Contacting the Appropriate Authority

Should you wish to report a complaint or if you feel that we have not addressed your concern in a satisfactory manner, you have the right to contact your local Data Protection Authority.